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Privacy Policy

Last updated:: 29/09/2025

This Policy describes how Bwino collects, uses and protects your personal data when using our platform.

1. Data Collected

  • Account data: name, email, phone and identifiers.
  • Usage data: pages accessed, interactions and device.
  • Transaction data when applicable: amounts and payment methods.

2. Purposes

  • Provide and improve the platform experience.
  • Authentication, fraud prevention and security.
  • Support and essential communications.

3. Sharing

We may share data with service providers, partners and authorities, when necessary to comply with the law or execute the service. We require adequate standards of security and confidentiality.

4. Your Rights

You can request access, correction, update and deletion of your data, according to applicable legislation. To exercise your rights, contact us through official channels.

5. Security

We adopt technical and organizational measures to protect your data. Still, no method is 100% infallible.

6. Retention

We keep data only for the time necessary for the purposes described or as required by law.

7. Contact

Privacy questions can be sent to our support channels available on the platform.

For more information about using the platform, see the Terms of Use.